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FAQS

Frequently Asked Questions (FAQs)Pro Plus

India – The Smarter Choice

1. When will my order be delivered?

Once your order is placed and confirmed, we typically process it within 1–2 business days. After dispatch, your product will be delivered within4–6 working days, depending on your location.

2. How will I know if my order has been confirmed?

You’ll receive a confirmation message via email and SMSon your registered details once your order is confirmed and processing begins.

3. I paid but haven’t received any update. What should I do?

Don’t worry! Just send a screenshot of your paymentto our support team at 📧support@proplusindia.in. We’ll verify the transaction and respond within24 hours.

4. How do I track my order?

Once shipped, we’ll send you a tracking IDvia SMS and email. You can use that link to track your shipment in real-time.

5. Is my personal information safe with Pro Plus India?

Absolutely. We strictly follow data protection standardsand use your information only for order processing and improving your experience. We never share or sell your data.

6. What payment options do you offer?

We support a variety of secure payment modes:

UPI (PhonePe, GPay, Paytm)

Debit/Credit CardsNet BankingWallets

Cash on Delivery (COD)is also available.